Privacy Policy

This privacy policy sets out how Didgeroo Ltd uses and protects any information that you give Didgeroo Ltd when you use this website.
Didgeroo Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.

Identity of the Company

Didgeroo Ltd.

Our address is 41 Corsham Street, London, N1 6DR.

Our registered office address is: First Floor, Telecom House, 125-135 Preston Road, Brighton, East Sussex, BN1 6AF, United Kingdom.

Personal Data Collection

We collect the following personal data (please note we collect no sensitive personal data):

Information you provide to us voluntarily – This is collected when you fill out our contact form to make an enquiry. We keep this information to be able to contact you about your request:

• Name
• Phone number
• Email address

Information collected automatically – However, we do not use this information to identify you. This is used to analyse how our users use our website. We collect details on your browser to ensure that the site is optimised for your device. This information collected is:

• Your IP address
• Browser ID
• Your browsing activity and other information about how you interact with our website.

Who we share our information with

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
We use third party tools to track your activity on our website, we use Google Analytics for this. You can find their privacy policy on how they collect data here https://policies.google.com/privacy?hl=en and here https://support.google.com/analytics/answer/6004245.

We use Facebook Pixel to to tailor our services to you at a later date. . You can read more about how Facebook uses your data here: https://www.facebook.com/business/gdpr and https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen

Lawful basis for Processing

Where we act as Data Controller, we rely on the following legal basis for Processing your Personal Data:

Consent:

• if you are a recipient of our online newsletter. If you have consented to receive marketing, you may opt out at a later date.
• If you fill out our contact form you are consenting to be contacted by us to answer your query.
• If you have consented to us to use your personal data during your visit to our website by accepting cookies.

How we protect your data

We keep as little as your data as is necessary. We use only trusted third party sources to share your data with. You can prevent your data from being collected by using the Opt-Out methods below. You have the right to erase your data by contacting us below.

We work with WP Engine, who have rigorous security measures, and data breaches will be found through their security systems. You can read our security agreement with them here: https://wpengine.com/legal/dpa/

Our use of cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

If you choose to reject cookies, some functionality of this website may be restricted.

We use traffic log cookies to identify which pages are being used (via Google Analytics). This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Our Cookies fall into the following four categories: Necessary, Statistics, Preferences, and Marketing. “Necessary” cookies cannot be turned off. You can turn off other cookies by clicking ‘decline’ on the Cookie Notice below, through the links on the PDF here or through your web browser settings. Please visit your browser’s help menu to find out how to do this.

Your rights and your Personal Data

You have a right:

1. to request a copy of your Personal Data that Didgeroo holds about you;
2. to request that Didgeroo correct any Personal Data if it is found to be inaccurate or out of date;
3. to request your Personal Data is erased where it is no longer necessary for Didgeroo;
4. to withdraw your consent to the Processing at any time if consent constitutes the lawful basis for processing;
5. to request a restriction is placed on further Processing;
6. to lodge a complaint with the Information Commissioners Office (the UK Supervisory Authority); you can contact the Information Commissioners Office on 0303 123 1113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF;
7. not to be subject to a decision based on automated Processing; Didgeroo does not practice such decision making.

Get in touch with us about your data

If you want to know what data we have on file for you, please contact us at [email protected]

We can send you a copy of the information we have on file for you at any time, please contact us at [email protected]

We will delete all the records we have on file for you at any time, please contact us at [email protected]

You can also send us a letter about any of the above to:

Didgeroo c/o WeWork,

41 Corsham Street,

London,

N1 6DR.

Changes to our Privacy Policy

We may, at times, make changes to this Privacy Policy. Any changes will be highlighted by the date below.

This policy is effective from 25th May 2018.